Sorry we don't accept insurance, BUT...

Sorry we don't accept insurance, BUT...
The Adaptivemall.com is an online catalog that sells to customers around the world and across the United States.

Although the Adaptivemall.com does not bill third party payers such as Medicaid, Medicare, and Private Insurance directly, many parents and caregivers can follow a simple procedure to submit for reimbursement. All you have to do in order to facilitate payment from any third party is follow these steps:

  • Get a “LETTER OF MEDICAL NECCESSITY" from your Physical Therapist, Occupational Therapist, Physician, or other appropriate health professional. This letter documents the medical reason (as it pertains to your child) that a specific type of adaptive equipment is needed.
  • Have your Physician provide you with a written “PRESCRIPTION" that defines the exact adaptive equipment that is being recommended.
  • Contact us at Toll Free 1-800-371-2778 to request an “ESTIMATE" that lists item descriptions and prices.
  • SUBMIT all three forms of information to the third party from which you expect to be reimbursed.
PLEASE NOTE: Some 3rd Party Payers require more information than what is listed above. If this is the case for you, please note that we are unable to provide any additional information. Therefore, it is important that you contact your 3rd Party Payer to discuss this with them!

Many parents and caregivers will do one of the following once the pre-approval process is completed:

  • Purchase the product from the Adaptivemall.com using a credit card or personal check. They later get reimbursed by the third party involved based upon the pre-approval code they received in advance of making their purchase. Orders are processed immediately in this case.
  • Wait to receive a check from the third party and then purchase the equipment needed. Orders will be shipped once the check is received and cleared.
  • Have the third party make the check out directly to Adaptivemall.com, LLC, 15 South Second Street, Dolgeville NY 13329. Orders will be shipped once the money is received and cleared.
If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at Toll Free 1-800-371-2778 to reach Customer Service. We are here to help!

Facebook
OT/PT Size Help Info for Schools
Chat Button
Absolutely LOVE the Special Tomato EIO!!!! Well worth the money. We go everywhere with our son and he is comfortable. I recommend it to anyone I know with a special needs child!
Info for OT/PT Living With Phone Appointment
Adaptivemall.com Copyright © 2012
Yahoo store design by Fastpivot