Adaptivemall.com provides FREE Shipping and Handling anywhere in the 48 contiguous US states. Your order must be $100 or more to qualify.*** If your order is less than $100, a $9.95 shipping and handling fee will be added regardless of size or weight!Shipments are sent via commercial ground carriers such as UPS, FedEx, etc. Your order will travel by regular ground service which usually takes 3-10 working days for delivery once your order leaves the warehouse. Please note that not all items are in stock, many are made to order and may take longer before they are ready to leave the warehouse.Shipping charges to Hawaii, Alaska, and all APO Addresses will be emailed for each specific order before your credit card is charged. Please monitor your email and reply as soon as possible so your order is not delayed. Your order will not be processed until you authorize the shipping charges.Next Day Air, 2nd Day Service, or 3rd Day Service shipping charges will be emailed before your credit card is charged. Please monitor your email and reply as soon as possible so your order is not delayed. Your order will not be processed until you authorize the shipping charges.For International Customers, Adaptivemall.com will pay for shipping your order to the US domestic port of departure (within the 48 contiguous US) as if you were a domestic customer. However, the shipping charges for overseas destinations including any taxes and duties imposed by your own government must be paid by you, the international customer (consignee).Not all products can be shipped internationally, and shipments to certain countries may not be available.PLEASE NOTE: This Free Shipping Policy does not apply to returns or exchanges.Do you have a Receiving Dock? ***Due to the cumbersome size and weight of certain products (Item #A5568-05 - Vestibulator III & Item #A5568-10 - Vestibulator IV) the manufacturer requires a Moving Company deliver these products if you do not have a receiving dock!. This delivery method is for safety and costs an extra $275.00. This delivery service includes:
Delivery by a moving company.
The movers will consolidate the order.
Delivery inside to room of choice.
Removal of rubbish.
Light assembly services - THIS DOES NOT INCLUDE MOUNTING THE SYSTEM TO THE WALL!
If you have any questions, please feel free to either email us at firstname.lastname@example.org or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!