As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!
**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Due to the custom, hand-made nature of Beds by George products, beds and accessories are not returnable. Please check with Customer Service if you have any questions.
There are certain things you must do in the event of a return.
1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.
You must have a Return Authorization number to ensure that your return is processed.
Some important notes about returns:
You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.
If you paid a shipping fee on your original order for expedited, international or other shipping it is Non-Refundable even upon return of your order.
Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in New York without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any.
If the item cannot be made re-sellable you have the option of:
1. Paying to have the item delivered back to you. 2. Adjustment to credit for a 25% Disposal Fee.
If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!
The HeadPod Head Support System is what the creators call "vertical dynamic head support"! The HeadPod Head Support System provides support to the head from above and allows rotational movement of the neck so that the user has better viewing opportunities within his/her environment. The HeadPod was designed to give individuals a "real world" upright visual field if they couldn't achieve this on their own. In addition, the HeadPod helps to decrease fatigue for individuals that expend a great amount of energy on head control.
There are 4 styles to choose from. The Standard and Mini accommodate different head circumference sizes. The Pro Kit is great for use with multiple children by therapists in a school setting. The Max with Headrest Kit can be selected if a chair or stroller doesn't have a headrest or if the headrest needs to be replaced. Click on the Features Tab to see the specific differences in each of the kits.
The philosopy of the HeadPod:
The HeadPod Head Support System comes standard with a variety of mounting options. This makes it a universal head support that can be configured to fit onto most chairs, strollers, wheelchairs, standers, etc. (Occasionally a more creative mount may be required. Please consult your child's therapist(s) to help figure out the best option for your needs.) The initial assembly is simple and so is the day to day putting it on and taking it off.
With adjustments to the Vertical Rubber Strap, you can adjust the amount of assistance that is given to the user. For those that require maximum support, you will want to limit the amount of movement of the head forward, back and tilting. For those that need less support, you can have more slack in the Vertical Rubber Strap to give the user more freedom of movement. And no matter the level of head support required, rotational movement is always available due to the vertical dynamic head support design.
There are many different applications for the HeadPod Head Support System to prevent them from being focused solely on keeping his/her head upright...
School: to help keep the user focused on LEARNING
Mealtime: to help keep the user focused on EATING
Playtime: to help keep the user focused on FUN & GAMES
Communication: to help keep the user focused on using AUGMENTATIVE COUMMICATION DEVICES
Social Time: to help keep the user focused on making EYE CONTACT
NOTE: The manufacturer of the HeadPod does NOT recommended it for use in a car seat or in a stroller that is uses tie-downs during transportation!
Please Note: For the health and welfare of others, we regret that we cannot allow returns on this product, including all products on this page, because of sanitary and personal hygiene reasons. Please click here Returns Policy to view our complete Returns Policy.
Is this Product Right for You?
Works best for children 2 to 14 years of age
User has minimal independent head control
User's head circumference is anywhere around 48 cm up to around more than 61 cm
Questions? Our therapists can help you with a proper fit… to start please click SIZING HELP and complete a simple form, or call us toll free at (800) 371-2778
How do you measure Head Circumference?
Features
STANDARD KIT INCLUDES:
Adjustable width arc
Suspension arm
Silicone forehead strap
Occipital mesh
Headrest chair adaptor
Rigid backrest chair adaptor
Height extender
Universal adaptors
Angle Modifier
Anti-Slip Strap - used instead of the Chin Strap Accessory (The black strap fastens to the Occipital Strap of the HeadPod and then fastens to the seat surface as well.)
1- Year Manufacturer's Warranty
MINI KIT INCLUDES:
Two fixed-width arcs
Suspension arm
Silicone forehead strap
Occipital mesh
Headrest chair adaptor
Rigid backrest chair adaptor
Height extender
Universal adaptors
Angle Modifier
Anti-Slip Strap - used instead of the Chin Strap Accessory (The black strap fastens to the Occipital Strap of the HeadPod and then fastens to the seat surface as well.)
Chin Strap
1- Year Manufacturer's Warranty
PRO KIT INCLUDES:
One Adjustable width arc & One Fixed width arc
Suspension arm
Two Silicone forehead strapw
Two Occipital mesh straps
Headrest chair adaptor
Rigid backrest chair adaptor
Height extender
Universal adaptors
Angle Modifier
Anti-Slip Strap - used instead of the Chin Strap Accessory (The black strap fastens to the Occipital Strap of the HeadPod and then fastens to the seat surface as well.)
Chin Strap
1- Year Manufacturer's Warranty
MAX WITH HEADREST KIT INCLUDES:
Fixed width arc
Suspension arm
Two Silicone forehead strapw
Two Occipital mesh straps
Headrest chair adaptor
Rigid backrest chair adaptor
Height extender
Universal adaptors
Angle Modifier
Anti-Slip Strap - used instead of the Chin Strap Accessory (The black strap fastens to the Occipital Strap of the HeadPod and then fastens to the seat surface as well.)
Height & Depth Adjustable HeadPod Headrest to attach to a seat backrest with the mounting bracket. The HeadPod mounts into the top of the Headrest.
1- Year Manufacturer's Warranty
Size Chart
Standard Kit: Bands are adjustable to fit a head circumference about 48 cm to about 61 cm.
Mini Kit: Bands are adjustable to fit a head circumference less than 48 cm.
Pro Kit: This kit is adjustable to fit a head circumference less than 48 cm to about 61 cm.
Max With Headrest Kit: Bands are adjustable to fit a head circumference about 48 cm to about 61 cm.
If you are not sure if the Headpod is suitable for your child, please CLICK HERE to receive a No Obligation, Free On-line Consultation from the makers of the HeadPod!
Videos
Positive Change in Head Control After Using the Headpod for Two Years
How to Use the Adaptors
NOTE: Although the video shows the HeadPod on a car seat, the manufacturer does not recommend that it be used during transportation!
