If you prefer to order by phone, please call us at 315-429-7112. If you leave a message after hours, we will get back to you the following business day. If you have any questions (product or payment related), we will be glad to help you by phone.PLEASE NOTE: For some International Orders, we may require that Bank Wire Transfers or International Money Orders replace credit card transactions. We regret placing this restriction, but it may be necessary to limit credit card fraud. We also reserve the right to refuse or cancel any orders that look fraudulent or suspicious in nature.When ordering online, you may use your credit card to initially complete the order. If there is a problem, we will Email you any concerns we have about completing your order.