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Thomashilfen Head Support Pillow
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Thomashilfen Head Support Pillow
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Thomashilfen Head Support Pillow

Item# EX6824
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Regular price:
$140.00
Sale price:
$133.00
6 Payments:
$22.17
Price Match
30-Day Returns

Description

The Contoured Head Support Pillow provides a concave surface to support the back and sides of your child’s head.

Reviews

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Unlike other websites, the Adaptivemall.com offers TRUE FREE Shipping including most typical over-sized items such as Vestibulators, Standers and Gait Trainers.
When we say TRUE FREE Shipping, we mean it!


Adaptivemall.com provides FREE Shipping anywhere in the 48 contiguous US states.

  • Your order must be $100 or more to qualify for FREE Shipping. If your order is less than $100, a $9.95 shipping fee will be added regardless of size or weight!

  • Some products must be shipped via Freight! Unfortunately, these items DO NOT qualify for Free Shipping. This will be indicated on each item page if Free Shipping does not apply.

  • The Free Shipping Policy does not apply to returns or exchanges. Please click here to visit our returns and exchanges page for details.

Shipping
Standard Shipments are sent via commercial ground carriers such as UPS, FedEx, etc. Your order will travel by regular ground service which usually takes 3-10 working days for delivery once your order leaves the warehouse. Please note that not all items are in stock, many are made to order and may take longer before they are ready to leave the warehouse.



Air Service
Next Day Air, 2nd Day Service, or 3rd Day Service shipping charges will be emailed before your credit card is charged. Please monitor your email and reply as soon as possible so your order is not delayed. Your order will not be processed until you authorize the shipping charges.





World
Shipping charges to Hawaii, Alaska, and all APO Addresses will be emailed for each specific order before your credit card is charged. Please monitor your email and reply as soon as possible so your order is not delayed. Your order will not be processed until you authorize the shipping charges.

For International Customers, Adaptivemall.com will pay for shipping your order to the US domestic port of departure (within the 48 contiguous US) as if you were a domestic customer. However, the shipping charges for overseas destinations including any taxes and duties imposed by your own government must be paid by you, the international customer (consignee). Not all products can be shipped internationally, and shipments to certain countries may not be available.


Receiving Dock
Do you have a Receiving Dock? Due to the cumbersome size and weight of certain products (For example: Beds By George products), the manufacturer requires a Moving Company deliver these products indoors for an additional charge. Curbside delivery is included. However, if we will be delivering to a school or facility with a receiving dock, please let us know and other arrangements can be made.





Sinature Required
Signature Required for Delivery Adaptivemall.com requires a signature for items valued at $250 or over. Please be aware that these items will not be delivered without adult signature.







Moving Company delivery is for safety and costs an extra $275.00. This delivery service includes:

  • Delivery by a moving company.

  • The movers will consolidate the order.

  • Delivery inside to room of choice.

  • Removal of rubbish.

  • Light assembly services

If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!

PLEASE NOTE: In order to have your Professional Discount calculated correctly, you need to click on the "Purchase Separately" link for each accessory and add them to your Shopping Cart individually.
Adaptivemall.com's Return Policy


As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!

**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Please check with Customer Service if you have any questions.

There are certain things you must do in the event of a return.

1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.

2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.

You must have a Return Authorization number to ensure that your return is processed.

Some important notes about returns:
  • You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.


  • If you paid a shipping fee on your original order for expedited, international or other shipping it is Non-Refundable even upon return of your order.


  • Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in New York without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any.


If the item cannot be made re-sellable you have the option of:

1. Paying to have the item delivered back to you.
2. Adjustment to credit for a 25% Disposal Fee.

If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!
Adaptivemall.com's NO Return Policy on Hygiene Products


For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Please check with Customer Service if you have any questions.



Adaptivemall.com's Complete Return Policy


As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!

**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Please check with Customer Service if you have any questions.

There are certain things you must do in the event of a return.

1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.

2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.

You must have a Return Authorization number to ensure that your return is processed.

Some important notes about returns:
  • You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.


  • If you paid a shipping fee on your original order for expedited, international or other shipping it is Non-Refundable even upon return of your order.


  • Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in New York without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any.


If the item cannot be made re-sellable you have the option of:

1. Paying to have the item delivered back to you.
2. Adjustment to credit for a 25% Disposal Fee.

If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!

Adaptivemall.com's White Glove Service

If you have concerns related to assembling the adaptive equipment you are ordering, Adaptivemall.com understands and our White Glove Service addresses your concerns! For just $100, your product comes fully assembled. And even though the boxes are bigger, we still offer Free Shipping!

  • No assembly required*
  • No tools needed
  • Free Shipping
  • Faster implementation of therapy programs in new equipment

If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!

*Note: The MPS Mobile Floor Base will be completely assembled. You will only need to strap the seat to the base with one simple click. No Tools needed!

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