When we say TRUE FREE Shipping, we mean it!
Standard Shipments are sent via commercial ground carriers such as UPS, FedEx, etc. Your order will travel by regular ground service which usually takes 3-10 working days for delivery once your order leaves the warehouse. Please note that not all items are in stock, many are made to order and may take longer before they are ready to leave the warehouse.
Next Day Air, 2nd Day Service, or 3rd Day Service shipping charges will be emailed before your credit card is charged. Please monitor your email and reply as soon as possible so your order is not delayed. Your order will not be processed until you authorize the shipping charges.
Shipping charges to Hawaii, Alaska, and all APO Addresses will be emailed for each specific order before your credit card is charged. Please monitor your email and reply as soon as possible so your order is not delayed. Your order will not be processed until you authorize the shipping charges.
For International Customers, Adaptivemall.com will pay for shipping your order to the US domestic port of departure (within the 48 contiguous US) as if you were a domestic customer. However, the shipping charges for overseas destinations including any taxes and duties imposed by your own government must be paid by you, the international customer (consignee). Not all products can be shipped internationally, and shipments to certain countries may not be available.
Do you have a Receiving Dock? Due to the cumbersome size and weight of certain products (For example: Beds By George products), the manufacturer requires a Moving Company deliver these products indoors for an additional charge. Curbside delivery is included. However, if we will be delivering to a school or facility with a receiving dock, please let us know and other arrangements can be made.
Signature Required for Delivery Adaptivemall.com requires a signature for items valued at $250 or over. Please be aware that these items will not be delivered without adult signature.
Moving Company delivery is for safety and costs an extra $275.00. This delivery service includes:
- Delivery by a moving company.
- The movers will consolidate the order.
- Delivery inside to room of choice.
- Removal of rubbish.
- Light assembly services
Adaptivemall.com's White Glove Service