Letters From Our Therapists:
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As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!
**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Due to the custom, hand-made nature of Beds by George products, beds and accessories are not returnable. Please check with Customer Service if you have any questions.
There are certain things you must do in the event of a return.
1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.
You must have a Return Authorization number to ensure that your return is processed.
Some important notes about returns:
If the item cannot be made re-sellable you have the option of:
1. Paying to have the item delivered back to you.
2. Adjustment to credit for a 25% Disposal Fee.
If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!
The Ormesa New Bug is a Modular Seating System for children with special needs. The revolutionary design offers Tilt-in-Space & Recline mechanisms built right into the seat, not the frame, which means tilt and recline are available when using any base- Outdoor 4-Wheel Stroller Base, Indoor Hi-Low Feeding Base, Floor Base, or no base at all (Seat may be placed on any safe, flat stable surface). Tilt and recline are regulated by two independent gas springs which make adjustment operations particularly gentle and smooth. When full recline and tilting functions are combined, the chair assumes a nearly flat supine position. The recline function differs from the tilt-in-space function of the chair. When a seat back is reclined, it opens the hip angle. The tilt-in-space function tips the whole seat backwards or forwards keeping the angle at the hips the same. Both functions have been designed with ease of use for caregiver in mind and can be accomplished with very little effort using one hand.
The New Bug is offered in 2 sizes. Size Small accommodates children up to 77 lbs. (35kg). Size Medium accommodates children up to 99 lbs. (45kg). The New Bug offers a wide range of accessories to provide postural support for children with minimal to complex needs. An array of quick and simple standard adjustments (seat width, seat depth, back height, footplate height) allow the system to grow with your child. Standard angle adjustments for the ankles, knees and hips are positioned anatomically, meaning the axis of movement in the chair is aligned with the axis of movement of the child’s joint. The padded, ergonomic upholstery is offered in a variety of colors and is removable and washable.
As you order, in Required Step 1 you will have a Choice of Base for the seating system. This will determine where the seating system can be used. Please see Base Options listed below. In Required Step 2, you will be given the option to purchase an additional base for the New Bug Seating System which will increase its versatility in use.
In Required Step 3 you will have a Choice of Headrests which allows you to customize head support to best meet the needs of your child. Please see choices listed below.
In Required Step 4 you will have a Choice of Chest Harnesses which allows you to customize trunk support to best meet the needs of your child. Please see choices listed below. You will also be given the opportunity to add your choice of Lateral Trunk Supports to give further assistance to children who have difficulty holding a midline postural alignment.
In Required Step 5, the Knee Option refers to your ability to add a Padded Abduction Block and its hardware to your adaptive seating system. The Abduction Block is especially helpful for children who have increased muscle tone/ spasticity in their inner thigh muscles which can cause them to draw their legs together tightly or cross (“scissor”) their legs. The Abduction Block will help maintain a proper position of the upper legs.
Required Step 6, Hip Option Upgrade will offer you the opportunity to upgrade and customize the supportive straps that maintain the proper position of the pelvis, the foundation of a well aligned seated posture. The New Bug comes standard with a 45 Degree Padded Pelvic Belt with 2 points of attachment (one on each side of the user) anchoring the belt with a 45 degree angle of pull. It has a center side release buckle. This belt helps to ensure that hips stay back in the chair and sliding forward is discouraged. Upgrade choices are listed below.
In Required Step 7, the Foot Option refers to accessories that help to position the lower leg and foot. The New Bug comes standard with a Flip Up Angle Adjustable Footplate and Elevating Leg Rests. Optional Foot Straps are available in two sizes, adjustable in length from 8-11in. or 11-14 in. Foot straps will help anchor your child’s feet to the footplate. The optional Calf Rest is a strap that provides support for the lower leg which can be especially important when leg rests are elevated or the recline and tilt-in-space functions of the chair are used. The calf rest discourages the lower leg and foot from dropping down behind the Foot Plate. The optional Padded Footplate is important for children who have forceful or involuntary movement of their feet and legs. It softens the supportive surface for the feet. Please Note: Foot Straps cannot be used with the Padded Footplate.
Is this Product Right for You?
Ormesa New Bug Standard Seating System Includes:
New Bug Seat Measurements |
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Max Weight Capacity | ||
Seat Weight | ||
Seat Width | ||
Seat Depth | ||
Back Width | ||
Back Height | ||
Footplate | ||
Tilt | ||
Recline | ||
New Bug Base Measurements |
869 |
856 |
850 |
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Max Weight Capacity | ||||||
Seat Width | ||||||
Seat Depth | ||||||
Back Height | ||||||
Seat to Footplate |
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