Although the Adaptivemall.com cannot bill third party payers such as Medicaid, Medicare, and Private Insurance directly, some insurance companies may reimburse you. Each company is different so we recommend you contact your insurance company first to find out if your policy will allow you to purchase from Adaptivemall.com and submit for reimbursement. We can provide you with an Estimate of the costs and descriptions of the items you need.
If your insurance company requests it you can:
Some 3rd Party Payers require more information than what is listed above. If this is the case for you, please note that we are unable to provide any additional information. Therefore, it is important that you contact your 3rd Party Payer to discuss this with them prior to making your purchase!
Many parents and caregivers will do one of the following once the pre-approval process is completed:
PLEASE NOTE: Adaptivemall.com cannot guarantee your insurance company will reimburse you. It is your responsibility to work with your insurance company prior to making a purchase from Adaptivemall.com.
If you have any questions, please feel free to either email us at firstname.lastname@example.org or call us at Toll Free 1-800-371-2778 to reach Customer Service. We are here to help!