Our COVID-19 Response & Important Shipping Delays

We are experiencing some email server issues today and appreciate your patience. We will return your emails as soon as we are able!

Happy Holidays! Adaptivemall.com will be closed the following days to celebrate with our families: December 23-26, 2022 and December 30, 2022 - January 2, 2023. 

WEATHER ALERT! UPDATE 4/20: Unfortunately, our business continues to not have power. Our County was hit hard by the snowstorm and several power substations are still not operational. Please email info@adaptivemall.com with any questions or concerns and we will answer you as soon as we are able. We do have a few a staff that work remotely and will do their best to answer questions as they can! Thank you for your continued patience! 

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Understanding Swivel Wheel Locks vs. Directional Wheel Locks

When ordering wheels, it is good to pay attention to the type of wheel locks available for a product. 

Swivel Wheel Locks 

When these locks are engaged, they prevent the wheels from turning to the right or left. This makes the walker, gait trainer, wheelchair or stroller only roll in a straight line. These types of locks are typically used when a person is first using a product. It eliminates the need to steer the product since the product will only abe able to go in a straight line. Once the person is comfortable in their new product, the swivel wheel locks can be disengaged to add the next level of challenge.

Directional Wheel Locks

The directional wheel locks are typically used in the special needs market to prevent a walker or gait trainer from rolling backwards. When people are first learning to use a new product, this is another way to eliminate an area of movement that they would otherwise have to control. This allows the user to concentrate on moving forward.

Dual Wheel Locks

These wheels have the capability to both prevent swiveling of the wheels as well as prevent the product from moving backwards.


Have questions? We're here to help! Call us at 1-800-371-2778.

Best regards,