Our COVID-19 Response & Important Shipping Delays

WEATHER ALERT! UPDATE 4/20: Unfortunately, our business continues to not have power. Our County was hit hard by the snowstorm and several power substations are still not operational. Please email info@adaptivemall.com with any questions or concerns and we will answer you as soon as we are able. We do have a few a staff that work remotely and will do their best to answer questions as they can! Thank you for your continued patience! 

ENTER IF YOU DARE!  Win a $100 Gift Certificate in our 2021 Halloween Costume Contest! Click here for details

Due to an accounting system upgrade, we will suspend order processing beginning Friday, August 27 at 4:00pm EST.  We will resume normal order processing on Wednesday, September 1.  Orders placed online during this time will be processed in the order they are received. Note: Live Chat, phone calls and emails will not be answered from 5:00pm EST on Friday August 27th until 8:30am EST on Wednesday, September 1st. 

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When is it Time to Replace Our Seating System?

The following are some positioning signs that it is time to replace your seating system.

Seat DepthSeat Back HeightFoot to Knee

In addition, you should also consider the following when deciding to replace your special needs seating system:

  • Seat Width -When your child’s hips will not fit into the seat because the seat is too narrow.
  • Weight Capacity -When your child’s weight exceeds the seating system’s maximum weight capacity
  • Excessive Wear and Tear -When the seating system has excessive wear and tear that render it unsafe to use, and replacement parts are not possible.


Our therapists are here to help! Give us a call at 1-800-371-2778.

With Patience and Understanding,