Our COVID-19 Response & Important Shipping Delays

WEATHER ALERT! UPDATE 4/20: Unfortunately, our business continues to not have power. Our County was hit hard by the snowstorm and several power substations are still not operational. Please email info@adaptivemall.com with any questions or concerns and we will answer you as soon as we are able. We do have a few a staff that work remotely and will do their best to answer questions as they can! Thank you for your continued patience! 

ENTER IF YOU DARE!  Win a $100 Gift Certificate in our 2021 Halloween Costume Contest! Click here for details

Due to an accounting system upgrade, we will suspend order processing beginning Friday, August 27 at 4:00pm EST.  We will resume normal order processing on Wednesday, September 1.  Orders placed online during this time will be processed in the order they are received. Note: Live Chat, phone calls and emails will not be answered from 5:00pm EST on Friday August 27th until 8:30am EST on Wednesday, September 1st. 

FREE SHIPPING* on all orders | See Details

When is it Time to Replace Our Stroller?

Seat Depth

The seat depth on a special needs stroller is compared to the user’s thigh depth. The thigh depth can be the same as the seat depth of the special needs push chair and up to 2 inches longer.

Example: If the seat depth is 10 inches, the thigh depth can be between 10 and 12 inches and still provide enough seat surface under the thigh for pressure distribution. Having enough pressure distribution helps to prevent pressure sores.

This is extremely important for children and young adults that cannot shift their weight to relieve pressure on their legs when they sit for extended periods of time.


Seat Back Height


The special needs stroller seat back height needs to be in the correct spot to provide posterior support for the head (support behind the head).

Since heads are round, the special needs push chair seat back height needs to be just above the middle of the back of the head in most situations to provide the correct support.

Once the special needs stroller seat back height goes below the middle of the back of the head, it no longer provides support to the head in the proper way.


Foot to Knee


The footrest height for special needs pushchairs is critical for proper positioning of the feet, knees, legs and hips.

If the special needs stroller footrest height is placed in the lowest spot possible, and the thighs do not lay on the special needs stroller seat surface, the footrest adjustments no longer accommodate your child’s positioning needs.

When the footrest is too short, the thighs do not lay flat on the seat surface, placing extra pressure under the “sit bones”. As discussed above, maximizing the pressure distribution will help to prevent pressure sores.


If one or more of the measurements above are deemed to small, please contact our therapists and they can help you with a proper fit… to start please click the SIZING HELP and complete a simple form.

Please feel free to or call us toll free at (800) 371-2778 with any questions that you may have about finding the best special needs stroller choice for you and your child. We are here to help you!