Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours.
Our offices are closed today, 1/3/25 due to a winter storm that has placed our area under a state of emergency. We will resume normal business hours on Monday, 1/6/25.
Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours.
Our offices are closed today, 1/3/25 due to a winter storm that has placed our area under a state of emergency. We will resume normal business hours on Monday, 1/6/25.
As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!
**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Due to the custom, hand-made nature of Beds by George products, beds and accessories are not returnable. Please check with Customer Service if you have any questions.
There are certain things you must do in the event of a return.
1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.
You must have a Return Authorization number to ensure that your return is processed.
Some important notes about returns:
You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.
If you paid a shipping fee on your original order for expedited, international or other shipping it is Non-Refundable even upon return of your order.
Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in New York without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any.
If the item cannot be made re-sellable you have the option of:
1. Paying to have the item delivered back to you. 2. Adjustment to credit for a 25% Disposal Fee.
If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!
The Smirthwaite Hardrock Low Back Chair is an extremely durable and robust chair, designed for people with special needs who seek vestibular input through repetitive forceful rocking. The Hardrock Chair is offered in 3 sizes to accommodate children age 2 through adult. The Hardrock provides moderate levels of postural support coming standard with an Anti-Thrust Seat Cushion, 2-Point Pelvic Lap Strap, Adjustable Armrests, and a Tray with Trunk Pad. These combine to create a safe seated environment for learning and meal-time at home and school. The Hardrock Chair is offered with two types of bases – the Transporter (ski) Base for the Size 2 & 3 and the Mobile Base for the Size 4. Please Note:A Mobile Base can be purchased in addition to the Transporter (ski) Base for Size 2 & 3 at an additional cost. The Transporter Base has two rear transporter wheels which have been fitted to the skis to facilitate moving the chair. The Mobile Base is equipped with 4 Lockable Castors and a Push Handle. The Smirthwaite Hardrock special needs chair also has many accessories available to customize postural support for the user.
Is this Product Right for You?
Durable seating solution for children through adults that rock repetitively
Offered in 3 Sizes
Seat Depth of 11.8 - 21.7 inches (30-55cm)
Weight Capacity for Size 4 is 198.4 pounds (90kg)
Questions? Our therapists can help you with a proper fit… to start please click SIZING HELP and complete a simple form, or call us toll free at (800) 371-2778
Standard Features include:
Adjustable Armrests
Anti-thrust Seat Cushion
Tray with Trunk Pad
Low Back with fully Slotted Upholstery
Size 2 & 3 - Transport (Ski) Base (Additional Mobile Base Available)
Size 4 - Mobile Base with 4 Lockable Swivel Castors & Push Handle
The Smirthwaite Hardrock Low Back Chair is an extremely durable and robust chair, designed for people with special needs who seek vestibular input through repetitive forceful rocking. The Hardrock Chair is offered in 3 sizes to accommodate children age 2 through adult. The Hardrock provides moderate levels of postural support coming standard with an Anti-Thrust Seat Cushion, 2-Point Pelvic Lap Strap, Adjustable Armrests, and a Tray with Trunk Pad. These combine to create a safe seated environment for learning and meal-time at home and school. The Hardrock Chair is offered with two types of bases – the Transporter (ski) Base for the Size 2 & 3 and the Mobile Base for the Size 4. Please Note:A Mobile Base can be purchased in addition to the Transporter (ski) Base for Size 2 & 3 at an additional cost. The Transporter Base has two rear transporter wheels which have been fitted to the skis to facilitate moving the chair. The Mobile Base is equipped with 4 Lockable Castors and a Push Handle. The Smirthwaite Hardrock special needs chair also has many accessories available to customize postural support for the user.
Is this Product Right for You?
Durable seating solution for children through adults that rock repetitively
Offered in 3 Sizes
Seat Depth of 11.8 - 21.7 inches (30-55cm)
Weight Capacity for Size 4 is 198.4 pounds (90kg)
Questions? Our therapists can help you with a proper fit… to start please click SIZING HELP and complete a simple form, or call us toll free at (800) 371-2778
Features
Standard Features include:
Adjustable Armrests
Anti-thrust Seat Cushion
Tray with Trunk Pad
Low Back with fully Slotted Upholstery
Size 2 & 3 - Transport (Ski) Base (Additional Mobile Base Available)
Size 4 - Mobile Base with 4 Lockable Swivel Castors & Push Handle
