Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours.
Please note that we are switching our email server today to provide better service to you. There may be a slight interruption in email service but know that we are diligently working on it! Thank you for your patience!
Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours.
Please note that we are switching our email server today to provide better service to you. There may be a slight interruption in email service but know that we are diligently working on it! Thank you for your patience!
As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!
**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Due to the custom, hand-made nature of Beds by George products, beds and accessories are not returnable. Please check with Customer Service if you have any questions.
There are certain things you must do in the event of a return.
1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.
You must have a Return Authorization number to ensure that your return is processed.
Some important notes about returns:
You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.
If you paid a shipping fee on your original order for expedited, international or other shipping it is Non-Refundable even upon return of your order.
Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in New York without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any.
If the item cannot be made re-sellable you have the option of:
1. Paying to have the item delivered back to you. 2. Adjustment to credit for a 25% Disposal Fee.
If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!
Our Therapists recommend the Special Tomato Soft-Touch Liners for a child with mild to moderate sitting support needs. The Special Tomato Soft-Touch Back Cushion Liners do not come with a shoulder harness to support a child's trunk. So, if a child has decreased head and/or trunk strength, the Liners need to be attached to a seating system or stroller that has head support and/or a harness to support the child's trunk. For a seating system that provides trunk and head support for children who need it, please click Special Tomato Soft-Touch Sitters.
The Soft-Touch Liner offers an affordable alternative to other seating systems. It eliminates the need to transport heavy seating systems. The Soft-Touch Liner is made of a soft-to-touch material that is latex-free and anti-microbial. The contoured seat and back cushions promote good posture while sitting in a standard seating system for children with mild to moderate positioning needs. The seat and back cushions can be used separately or together.
A new Soft-Touch Liner Hip-Flex® Seat has been specifically designed and shaped with a "living hinge" to comfortably move with and support the body as it reclines. The Hip-Flex works well with Special Tomato products that offer a recline function like the Recliner Support System,EIO Push Chair and Jogger Stroller.
The Soft-Touch Liners can be attached to most seating systems including but not limited to the following: dining room chairs, restaurant chairs, classroom chairs, office chairs, strollers and wheelchairs.
Here's what people are saying: "I THOUGHT THE CUSHIONS WERE HARD PLASTIC UNTIL I TOUCHED THEM! THEY'RE SO SOFT!"
The two cushions of the Soft-Touch Liner can be attached together for storage using the attachment straps. Keep them in the trunk of your car so they are there when you need them!
Is this Product Right for You?
Soft-Touch Liner Material is made of seamless latex-free, anti-microbial material
Recommended for children with mild to moderate physical involvement
Critical measurements Seat Cushions: Thigh Depth & Hip Width
Critical measurements Back Cushion: Back Width
Questions? Our therapists can help you with a proper fit to start please click SIZING HELP and complete a simple form, or call us toll free at (800) 371-2778