Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours.
Our offices are closed today, 1/3/25 due to a winter storm that has placed our area under a state of emergency. We will resume normal business hours on Monday, 1/6/25.
Adaptivemall.com will be closed May 25th- 27th in observance of the Memorial Day Holiday. Customer Service will return on Tuesday, May 28th at 8:30am EST to resume regularly scheduled hours.
Our offices are closed today, 1/3/25 due to a winter storm that has placed our area under a state of emergency. We will resume normal business hours on Monday, 1/6/25.
As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!
**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Due to the custom, hand-made nature of Beds by George products, beds and accessories are not returnable. Please check with Customer Service if you have any questions.
There are certain things you must do in the event of a return.
1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.
You must have a Return Authorization number to ensure that your return is processed.
Some important notes about returns:
You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.
If you paid a shipping fee on your original order for expedited, international or other shipping it is Non-Refundable even upon return of your order.
Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in New York without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any.
If the item cannot be made re-sellable you have the option of:
1. Paying to have the item delivered back to you. 2. Adjustment to credit for a 25% Disposal Fee.
If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!
All Convaid Strollers are made to order and have a 2-3 week lead time.Shown above with Optional 3-Point Position Belt & Padded H-Harness.
The Convaid Basic Cruiser comes with your choice of Cordura Fabric, providing padded comfort, or Textilene Fabric, providing the most durability. With the fixed tilt-in-space of 30 degrees, the Convaid Basic Cruiser is appropriate for children with limited upper body strength and require assistance of gravity to sit upright.
The Cruiser-Transport bus/van tie-down stroller models from Convaid have been satisfactorily crash-tested at 30 mph, 20g deceleration in a forward-facing configuration using a five-point tie-down system. The headrest extension is standard equipment and should be used at all times during transportation.
Is this Product Right for You?
This is a fixed tilt stroller at 30 degrees
Folds like an umbrella
Appropriate for children with limited upper body strength and require assistance to sit upright
“Thigh Depth" should be equal to or greater than the “Seat Depth" (within + or – 1 inch) to promote a proper seating position
Also pay close attention to “Hip Width", “Seat Back Height", and “User Weight Capacity" for proper sizing
Questions? Our therapists can help you with a proper fit… to start please click SIZING HELP and complete a simple form, or call us toll free at (800) 371-2778
All Convaid Strollers are made to order and have a 2-3 week lead time.Shown above with Optional 3-Point Position Belt & Padded H-Harness.
The Convaid Basic Cruiser comes with your choice of Cordura Fabric, providing padded comfort, or Textilene Fabric, providing the most durability. With the fixed tilt-in-space of 30 degrees, the Convaid Basic Cruiser is appropriate for children with limited upper body strength and require assistance of gravity to sit upright.
The Cruiser-Transport bus/van tie-down stroller models from Convaid have been satisfactorily crash-tested at 30 mph, 20g deceleration in a forward-facing configuration using a five-point tie-down system. The headrest extension is standard equipment and should be used at all times during transportation.
Is this Product Right for You?
This is a fixed tilt stroller at 30 degrees
Folds like an umbrella
Appropriate for children with limited upper body strength and require assistance to sit upright
“Thigh Depth" should be equal to or greater than the “Seat Depth" (within + or – 1 inch) to promote a proper seating position
Also pay close attention to “Hip Width", “Seat Back Height", and “User Weight Capacity" for proper sizing
Questions? Our therapists can help you with a proper fit… to start please click SIZING HELP and complete a simple form, or call us toll free at (800) 371-2778
