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Contact Information

Adaptivemall.com
Bergeron Health Care
15 S. Second Street
Dolgeville NY 13329

Toll Free:
800-371-2778
Fax:
315-429-8862
International Phone:
315-429-7112

Email Us at:
info@adaptivemall.com

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FREE Shipping


Adaptivemall.com provides FREE Shipping and Handling anywhere in the 48 contiguous US states. Your order must be $100 or more to qualify.*** If your order is less than $100, a $9.95 shipping and handling fee will be added regardless of size or weight!

Shipments are sent via commercial ground carriers such as UPS, FedEx, Airborne Express, RPS, or Parcel Post. Your order will travel by regular ground service which usually takes 3-7 working days. Please Note: Some items have a normal lead-time of 1-2 weeks before they are ready to be shipped. Please call 1-800-371-2778 to find out the lead-time for the product you are interested in!

PLEASE NOTE: Shipping charges to Hawaii, Alaska, and all APO Addresses will be quoted for each specific order. Call us or email us for quotes.

PLEASE NOTE: If you require rush delivery methods, please email us or call us immediately for additional costs for Next Day Air, 2nd Day Service, or 3rd Day Service quotes.

PLEASE NOTE: For International Customers, Adaptivemall.com will pay for shipping your order to the US domestic port of departure (within the 48 contiguous US) as if you were a domestic customer. However, the shipping charges for overseas destinations including any taxes and duties imposed by your own government must be paid by you, the international customer (consignee). Email us for specific shipping costs.

PLEASE NOTE: This Free Shipping Policy does not apply to returns or exchanges.

PLEASE NOTE: Do you have a Receiving Dock?
Due to the cumbersome size and weight of certain products (Item #A5568-05 - Vestibulator III & Item #A5568-10 - Vestibulator IV) the manufacturer requires a Moving Company deliver these products if you do not have a receiving dock!. This delivery method is for safety and costs an extra $275.00. This delivery service includes:
  • Delivery by a moving company.
  • The movers will consolidate the order.
  • Delivery inside to room of choice.
  • Removal of rubbish.
  • Light assembly services - THIS DOES NOT INCLUDE MOUNTING THE SYSTEM TO THE WALL!


  • If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!

    Product information presented in this web-site is intended to inform and assist caregivers. It is not intended to replace the advice of your physicians and therapists. Since each person's circumstance is unique, we encourage parents to develop a close working relationship with medical professionals. They are best qualified to help select beneficial equipment, and to advise in its application, daily use, and possible adaptation.

    Trademarks and copyrights of origin are the property of respective manufacturers including Sammons Preston Rolyan; Photo(s) also courtesy of respective manufacturers. VELCRO® is a registered trademark of Velcro Industries B.V. Adaptivemall.com® is privately held, doing business as Bergeron Health Care™
    ©1998-2008. All rights reserved.